Privacy Policy

At Pools By Design, accessible from https://pools-by-design.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Pools By Design and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Pools By Design. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files

Pools By Design follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Pools By Design uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Pools By Design.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Pools By Design, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Pools By Design has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Pools By Design’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Pools By Design does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Hear From Our Customers

    
 
 
         
   Pineknotter Jim 
 April 23, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful experience in a pool and outdoor living area construction project. Crews were attentive and maintained a clean site during the build. Nolan and his team were quick to address small issues and punch list items after the installation. Highly recommend!
  
 
        
   Saiga12 HTX 
 February 6, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Shaun was Amazing and patient with my family today ! He didn’t leave even tho we didn’t hear the doorbell due to being outside . He got the job done and taught me some things about our new install thanks Shaun !
  
 
        
   R K 
 December 15, 2023
 
 
 Trustindex verifies that the original source of the review is Google. Very pleased with the project by Pools By Design.  Ramon the construction supervisor was on top of everything and is invaluable to the company.  He gets things done and done well. Nolan, the owner, was very responsive and present when needed.  Josh, the sales/design guy, was the perfect hype man.  All star team.  Project was high quality work performed efficiently by experienced and skilled people.  Looking forward to making many memories with our new pool.  Will definitely recommend.  Thank you Pools By Design!
  
 
        
   claudia revilla 
 October 2, 2023
 
 
 Trustindex verifies that the original source of the review is Google. Nolan and his team did an outstanding job.  Our circumstances were special:  they built the pool before we moved in, all the meetings and selections were done via zoom.  Pools by Design did not disappoint, to the contrary, met our expectations and continue to respond to our every question as we had no experience with pools.   Honesty and delivery the Texas way!  We highly recommend Pools by Design!
  
 
        
   Sonal Patel 
 September 29, 2023
 
 
 Trustindex verifies that the original source of the review is Google. Amazing experience with Pools by design! Very responsive, professional, and easy to work with! Our pool was completed weeks before they’re 10 week timeline. They returned phone calls immediately, helped in the design process  until we were satisfied and kept us Updated on what step of the construction was next and what to expect. I always felt I was in good hands and would use them again!
  
 
        
   NT_ Racing 
 September 21, 2023
 
 
 Trustindex verifies that the original source of the review is Google. Josh and Lindsey were amazing from start to finish when it came to our budget and design! Other pool builders sent quotes back to us that were conveniently right at the budget that we had given, not a penny less all the while with little to no personalization of our pool design. Josh took time to listen to what we wanted and is the most honest, professional guy I've ever met. Together he and Lindsey sent us a design and proposal that blew our expectations out of the water AND came in thousands under budget. Can not say enough good things about them and we are truly so thankful we found Pools by Design! You will not be disappointed!
  
 
        
   Lauren Salinas 
 August 5, 2023
 
 
 Trustindex verifies that the original source of the review is Google. We had a great experience with Pools by Design. First, customer service is a 10. Everyone is friendly and respectful and willing to answer any questions. I loved the design the gave us for the pool, they finished the pool earlier than we expected, and it is beautiful!

Definitely recommend this company
  
 
        
   Tom Clay 
 August 4, 2023
 
 
 Trustindex verifies that the original source of the review is Google. When searching for a pool company we found a lot of options and chose Pools by Design. The office had a lot of options to choose from, so don't rush. They took my ideas and exceeded my expectations. Because of my work obligations, I had to reschedule multiple times, but they were always accommodating (even with short notice). Nolan is a star (funny how certain people stand out from the rest)! I never met the receptionist, but she sounds like everyone here is super professional. With so many options, you will wish you gave them a try.

Houston's Most Trusted Pool Builder

It is our business philosophy and commitment to provide you with exemplary personalized service beyond your expectations. Our practice is to listen, hear and truly understand your needs, a quality of business conduct that often seems to have been forgotten on today’s fast paced society.

    
 
 
         
   Pineknotter Jim 
 April 23, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful experience in a pool and outdoor living area construction project. Crews were attentive and maintained a clean site during the build. Nolan and his team were quick to address small issues and punch list items after the installation. Highly recommend!
  
 
        
   Saiga12 HTX 
 February 6, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Shaun was Amazing and patient with my family today ! He didn’t leave even tho we didn’t hear the doorbell due to being outside . He got the job done and taught me some things about our new install thanks Shaun !
  
 
        
   R K 
 December 15, 2023
 
 
 Trustindex verifies that the original source of the review is Google. Very pleased with the project by Pools By Design.  Ramon the construction supervisor was on top of everything and is invaluable to the company.  He gets things done and done well. Nolan, the owner, was very responsive and present when needed.  Josh, the sales/design guy, was the perfect hype man.  All star team.  Project was high quality work performed efficiently by experienced and skilled people.  Looking forward to making many memories with our new pool.  Will definitely recommend.  Thank you Pools By Design!
  
 
        
   claudia revilla 
 October 2, 2023
 
 
 Trustindex verifies that the original source of the review is Google. Nolan and his team did an outstanding job.  Our circumstances were special:  they built the pool before we moved in, all the meetings and selections were done via zoom.  Pools by Design did not disappoint, to the contrary, met our expectations and continue to respond to our every question as we had no experience with pools.   Honesty and delivery the Texas way!  We highly recommend Pools by Design!
  
 
        
   Sonal Patel 
 September 29, 2023
 
 
 Trustindex verifies that the original source of the review is Google. Amazing experience with Pools by design! Very responsive, professional, and easy to work with! Our pool was completed weeks before they’re 10 week timeline. They returned phone calls immediately, helped in the design process  until we were satisfied and kept us Updated on what step of the construction was next and what to expect. I always felt I was in good hands and would use them again!
  
 
        
   NT_ Racing 
 September 21, 2023
 
 
 Trustindex verifies that the original source of the review is Google. Josh and Lindsey were amazing from start to finish when it came to our budget and design! Other pool builders sent quotes back to us that were conveniently right at the budget that we had given, not a penny less all the while with little to no personalization of our pool design. Josh took time to listen to what we wanted and is the most honest, professional guy I've ever met. Together he and Lindsey sent us a design and proposal that blew our expectations out of the water AND came in thousands under budget. Can not say enough good things about them and we are truly so thankful we found Pools by Design! You will not be disappointed!
  
 
        
   Lauren Salinas 
 August 5, 2023
 
 
 Trustindex verifies that the original source of the review is Google. We had a great experience with Pools by Design. First, customer service is a 10. Everyone is friendly and respectful and willing to answer any questions. I loved the design the gave us for the pool, they finished the pool earlier than we expected, and it is beautiful!

Definitely recommend this company
  
 
        
   Tom Clay 
 August 4, 2023
 
 
 Trustindex verifies that the original source of the review is Google. When searching for a pool company we found a lot of options and chose Pools by Design. The office had a lot of options to choose from, so don't rush. They took my ideas and exceeded my expectations. Because of my work obligations, I had to reschedule multiple times, but they were always accommodating (even with short notice). Nolan is a star (funny how certain people stand out from the rest)! I never met the receptionist, but she sounds like everyone here is super professional. With so many options, you will wish you gave them a try.